FAQ's
Here are the most frequent questions asked.
Additional Questions
Information
We will answer any questions that you may have that are not addressed hereunder. Please use the speech bubble bottom right on any page to chat directly with us. Frequent questions will be added to the list as an ongoing process.
Have Any Questions?
FAQ's
These are the most frequent questions to date.
How do I know which Fibre Network Operators are in my area?
Complete the online application with your preferred choice. We do a feasibility check and will get back to you with all options before continuing with the order.
When will I pay?
Billing only occurs after the feasibility check, all aplicable documents are signed and instalation of the service.
Which services do you offer?
We offer fibre to the home, fibre to the business, LTE, 5G and voice services.
Which Fibre Network Operators do you offer services for?
We offer services for all Fibre Network Operators. Your service will depend on which Fibre Network Operator is active in your area. We do the feasibility study after receiving your application of your preferred service.
How do your prices compare to the rest of the market?
We are proud to be business partners of Vox telecommunications. This enables us to pass preferential offers not available to everyone.
What form of support is available?
As a business partner of Vox, you have full support from Vox call centers for all Fibre Network Operators. In addition we also go the extra mile to give you full support.