FAQs
Here are the questions we’re asked most often.
Frequently asked questions
We will answer any questions you may have that are not covered here. Use the chat bubble at the bottom right of any page to chat with us directly. Frequent questions are added to this list as an ongoing process.
How do I know which Fibre Network Operators are in my area?
Click “Check coverage” and enter your address. All Fibre Network Operators in your area will be listed.
When will I pay?
Billing only occurs after the feasibility check, once the online application is completed, all applicable documents are signed and the service is installed.
Which services do you offer?
We offer fibre to the home, fibre to the business, LTE, 5G and voice services.
Which Fibre Network Operators do you offer services for?
We offer services for all Fibre Network Operators. Your service will depend on which Fibre Network Operator is active in your area.
How do your prices compare to the rest of the market?
We are proud to be business partners of Vox Telecommunications. This enables us to pass on preferential offers that are not available to everyone.
What form of support is available?
As a business partner of Vox, you have full support from the Vox call centres for all Fibre Network Operators. In addition, we go the extra mile to give you personal support.
Ready to get connected?
Enter your address to see the fibre networks and packages available to you.